Welcome to Deals The Sparkling Spur Store. These Terms and Conditions govern your use of our website and services. By accessing luxewearofficial.com and making purchases, you agree to be bound by these terms. Please read them carefully.
1. Introduction & Target Audience
Deals The Sparkling Spur Store caters to sophisticated customers seeking luxury fashion and accessories for the entire family. Our collections include premium apparel, accessories, and home goods designed for discerning individuals who value quality craftsmanship and elegant style.
Our Commitment: We are dedicated to providing an exceptional luxury shopping experience through curated collections, personalized service, and transparent policies.
2. Website Usage & Intellectual Property
2.1 Website Access
You may use our website for personal, non-commercial purposes. You agree not to:
- Copy, reproduce, or distribute website content without authorization
- Use automated systems to extract data from our site
- Interfere with website security or functionality
- Attempt to gain unauthorized access to user accounts
2.2 Intellectual Property Rights
All content on luxewearofficial.com, including but not limited to:
- Product designs and descriptions
- Brand names and logos
- Website layout and graphics
- Photography and written content
are the exclusive property of Deals The Sparkling Spur Store and protected by international copyright and trademark laws.
3. Product Information & Services
3.1 Product Descriptions
We strive to accurately represent our luxury products through:
- Detailed product descriptions and specifications
- High-quality product photography
- Clear sizing and care instructions
While we make every effort to display colors accurately, slight variations may occur due to monitor settings.
3.2 Product Categories
Our collections include:
- Women’s Collection: Accessories, Bottoms, Dresses, Handbags, Jewelry
- Men’s Collection: Dress Jackets and Accessories
- Kids’ Collection: Accessories, Clothing, and Specialty Items
- Home Goods: Luxury home accessories and decor
4. Ordering & Payment Terms
4.1 Order Process
When you place an order:
- You receive an order confirmation email
- Orders are processed within 1-2 business days
- We reserve the right to cancel orders for items with pricing errors
- Product availability is subject to change
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed through secure, encrypted systems.
4.3 Pricing and Taxes
All prices are listed in US dollars. International customers are responsible for:
- Customs duties
- Import taxes
- Other fees imposed by your country
5. Shipping & Delivery
5.1 Shipping Methods
We offer two shipping options:
- Standard Shipping: DHL or FedEx – $12.95 – 10-15 business days
- Free Shipping: EMS – Free on orders over $50 – 15-25 business days
5.2 Delivery Areas
We ship worldwide, excluding:
- Certain Asian regions
- Remote areas
- Restricted destinations
5.3 Delivery Responsibilities
Once items are shipped:
- Tracking information is provided via email
- Customers are responsible for providing accurate shipping addresses
- Signature may be required for delivery
- Delivery times are estimates and not guaranteed
6. Returns & Exchanges
6.1 Return Policy
We accept returns and exchanges within 15 days of delivery. To be eligible:
- Items must be unworn, unwashed, and unused
- Original tags must be attached
- Original packaging with protective covers must be included
- Certificates of authenticity must be present
- Items must be free of odors, stains, or damage
6.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Kid’s Accessories (hair accessories and small items)
- Kid’s Blankets/Towels
- Kid’s Hats
- Kid’s Headbands & Bows
- Kid’s Onesies
- Kids Moccasins (if worn or tried on without protective socks)
- Jewelry (unless defective)
- Final Sale or Clearance items
6.3 Return Process
To initiate a return:
- Submit the Return & Exchange Request Form within 15 days
- Email to: [email protected]
- Include all required documentation
- Use provided shipping labels for exchanges or defective items
6.4 Refund Information
Refunds are processed within 5-7 business days after inspection. Please note:
- Original shipping fees are non-refundable
- Return shipping costs are customer’s responsibility (unless defective)
- International duties and taxes are non-refundable
7. Customer Responsibilities
7.1 Account Security
When creating an account, you agree to:
- Provide accurate and current information
- Maintain password confidentiality
- Notify us immediately of unauthorized account activity
7.2 Prohibited Activities
You may not:
- Use false or misleading information
- Attempt to circumvent security measures
- Resell products for commercial purposes without authorization
- Engage in fraudulent activities
8. Limitation of Liability
Deals The Sparkling Spur Store shall not be liable for:
- Delays in delivery beyond our control
- Minor variations in product color or appearance
- Damages during shipping (claims must be filed with carrier)
- Indirect, incidental, or consequential damages
- Maximum liability limited to purchase price of affected items
9. Privacy & Data Protection
We are committed to protecting your privacy. Our practices include:
- Secure storage of personal information
- Limited data collection to essential purposes
- No sale of personal data to third parties
- Compliance with applicable data protection laws
10. Dispute Resolution
In the event of disputes:
- We encourage direct communication to resolve issues
- Contact customer service at [email protected]
- Legal proceedings shall be governed by laws of California, USA
- Venue for disputes shall be Los Angeles County, California
11. Policy Updates
We reserve the right to:
- Modify these Terms and Conditions at any time
- Update policies to reflect changes in services or regulations
- Notify customers of significant changes via email or website notice
Continued use of our services constitutes acceptance of updated terms.
Contact Information
Customer Service Email: [email protected]
Response Time: Within 2 business hours during Los Angeles operating hours
Store Address: 1715 Providence Lane, Los Angeles, US 90017
Thank you for choosing Deals The Sparkling Spur Store. We value your trust and are committed to providing an exceptional luxury shopping experience.
