At TIFFIANY’S CLOSET, we understand that privacy is as essential as the quality of the luxury items we curate. We are committed to protecting your personal information with the same sophistication and care that defines our brand. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website luxewearofficial.com.

1. Information We Collect

To provide you with an exceptional luxury shopping experience, we collect the following types of information:

Personal Information

  • Contact Details: Name, email address, phone number, and shipping address
  • Payment Information: Credit card details, PayPal account information, and billing address
  • Account Information: Username, password, and preferences for registered users
  • Order History: Details of your purchases across our collections including Accessories, Dresses, Handbags, and Kids of a King items

Technical Information

  • Device Data: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on site, items viewed, and navigation patterns
  • Location Data: General geographic location for currency and shipping calculations

2. How We Use Your Information

Your information enables us to deliver the sophisticated service expected from a luxury retailer:

  • Order Processing: To process and fulfill your purchases across our premium collections
  • Customer Service: To provide personalized support and address your inquiries
  • Personalization: To curate product recommendations based on your browsing preferences
  • Security: To protect against fraud and unauthorized transactions
  • Marketing Communications: To share updates about new arrivals and exclusive offers (with your consent)
  • Site Improvement: To enhance your shopping experience and optimize our website

3. Data Sharing and Disclosure

We maintain the confidentiality of your information with the discretion expected of a luxury brand:

  • Service Providers: We share necessary information with trusted partners for payment processing, shipping, and marketing services
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity
  • International Transfers: As a global retailer, your data may be processed outside your country of residence, always with adequate protection

We never sell your personal information to third parties.

4. Data Storage and Security

We implement enterprise-grade security measures to protect your information:

  • Encryption: All sensitive data is encrypted using SSL technology
  • Secure Storage: Your information is stored on protected servers with limited access
  • Payment Security: We never store complete payment card details on our servers
  • Data Retention: We retain your information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

As our valued customer, you have control over your personal information:

  • Access: You may request details of the personal information we hold about you
  • Correction: You can update or correct your information through your account settings
  • Deletion: You may request deletion of your personal information, subject to legal obligations
  • Marketing Preferences: You can opt-out of marketing communications at any time
  • Data Portability: You may request a copy of your data in a structured format

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for site functionality and secure checkout
  • Analytical Cookies: Help us understand how customers interact with our site
  • Marketing Cookies: Enable personalized advertising and product recommendations
  • Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian regions and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and provide adequate safeguards.

8. Children’s Privacy

While we offer children’s collections (Kid’s Accessories, Kid’s Blankets/Towels, etc.), our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact our Privacy Team:

Email: [email protected]

Address: 1715 Providence Lane, Los Angeles, US 90017

Response Time: We typically respond within 2 business hours during our Los Angeles operating hours.

Thank you for trusting TIFFIANY’S CLOSET with your luxury shopping experience. We are committed to protecting your privacy with the same excellence that defines every aspect of our brand.